Introduction
Welcome to Caanio! By using our website (www.caanio.com) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our services.
1. General Terms
1.1. By accessing our website and/or purchasing products, you confirm that you are at least 18 years old or have permission from a legal guardian.
1.2. We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
2. Products and Availability
2.1. Product Descriptions: We aim to provide accurate product descriptions, but we do not guarantee that all details (e.g., colors, sizes) will be error-free.
2.2. Availability: All products are subject to availability. We reserve the right to limit or cancel quantities of any product at our discretion.
2.3. Pricing: Prices are displayed in [currency] and are subject to change without notice. Any errors in pricing will be corrected, and orders may be canceled if a pricing error occurs.
3. Orders and Payments
3.1. Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This email does not guarantee acceptance of the order.
3.2. Payment: All payments must be completed at the time of purchase using accepted payment methods (credit cards, PayPal, etc.).
3.3. Order Cancellations: We reserve the right to cancel any order for reasons including but not limited to suspected fraud, product unavailability, or errors in pricing.
4. Shipping and Delivery
4.1. Shipping Policy: Shipping fees and delivery times will be displayed at checkout.
4.2. Delivery Delays: We are not responsible for delays caused by customs, carriers, or unforeseen circumstances.
4.3. Risk of Loss: Once a product is shipped, risk of loss transfers to the customer.
5. Returns and Refunds
5.1. Return Policy: Returns are accepted within 30 days of delivery for eligible items. Items must be unused, in their original packaging, and accompanied by proof of purchase.
5.2. Refunds: Refunds will be issued to the original payment method after the returned item has been inspected and approved.
5.3. Non-Refundable Items: Certain items (e.g., sale items, personalized products) may not be eligible for return or refund.
5.4. Return Shipping Costs: Customers are responsible for return shipping costs unless the product was defective or incorrect.
6. Intellectual Property
6.1. All content on the Caanio website, including images, text, graphics, and logos, is the property of Caanio or licensed to us and protected by copyright and trademark laws.
6.2. You may not copy, reproduce, or distribute any content without prior written permission.
7. User Responsibilities
7.1. You agree to use the website only for lawful purposes.
7.2. You will not engage in activities that may harm the website, such as introducing viruses, hacking, or attempting to breach security features.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, Caanio will not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
8.2. Our liability is limited to the amount you paid for the product(s) purchased.
9. Governing Law
These Terms & Conditions are governed by the laws of [your country/state]. Any disputes arising from these terms will be resolved in the courts of [your jurisdiction].
10. Contact Information
If you have any questions about these Terms & Conditions, you can contact us at:
Caanio Customer Support
Email: contact@caanio.com